Frequently Asked Questions
No matter how much information you put out there, some questions will always remain. That’s why we have put together a few frequently asked questions to help you understand our convenient approach to dentistry below:
Our goal is to simplify dentistry as you know it. Minimising instrument preparation into one easy step, our single-use instruments will streamline the way you work. Quick, convenient & stress-free, they are improving dental clinics on a daily basis.
Single Use is currently based in the beautiful Sunshine Coast, Queensland. Although most of our team is based in Sunshine Coast, we do have Sales Representatives located around Australia to meet with you to discuss your dental clinics instrument needs. At this stage, we only sell to Australian and New Zealand based customers.
We sell diagnostic, restorative and periodontal instruments which are available for individual purchase or within kits. With the guidance of dental professionals, our instruments have been designed in line with industry standards and our range has evolved to feature kits ideal for every procedure. All our products are CE and TGA certified. Our catalogues are currently being updated and will be available for download soon.
All instruments are pre-packed and sterile, they arrive ready for use. Removing the need for sterilisation allows you to focus on what’s important; delivering high-quality patient care.
We know running an efficient clinic can be a juggling act. Our instruments will save your team time, taking the stress out of a busy schedule.
We sure can! Please email us so we can organise shipping details with you – firstname.lastname@example.org
If you would like to try any of our Single-Use Dental Instruments prior to purchasing, free sterile samples can be requested here. Fill in your details and we will be in touch as soon as we can!
That’s why we have a SMART Waste recovery process program right here in Australia. Our mission is to ensure that our instruments become a single-use, zero waste solution. SMART Waste is a method of waste management that prevents 90% entering landfill, instead turning it into an energy source.
Our SMART Waste Recovery Program enables clinics to dispose of their instrument waste into an allocated sharps container, have it collected, then taken to be processed within a dedicated waste to energy facility.
*Please note that SMART Waste is only available in selected Australian states, please speak to your Account Manager for more information.
Single Use does not allow for the return of products unless the product is damaged or an error on our part has occurred. Once an on order has been placed, it cannot be returned or refunded if you no longer require it or have ordered the incorrect item. If you deem the product to be damaged, this must be reported to Single Use within 14 days of receiving the item.
Once you have registered and created a website account, make sure you are logged in and click on the ‘My Account‘ tab at the top and go to the Trade Account Application Form and fill in your business details to submit. Once we have processed your information (which can take 3-5 business days) we will be in touch to confirm and approve your application. Find the how to guide here.